Business owners can learn an important lesson from Nike’s latest showing at Wimbledon. Mainly that “just do it” should never supercede “just think it through”. In this case, that means designing products with the end-user in mind; which, in the world of web design, comes in the form of user testing or user experience.
So you dropped a few grand last year on a new website. You also paid for a domain name and some web hosting, both registered in your name. Congrats! You are now the proud owner of a website. Or are you?
There is an old saying, “If you build it, they will come.” Even if this were true (it’s not, but), even if they come, you still need them to buy! When it comes to your website, having one is only the first step. The second step is getting people there. The third step is where conversion optimization comes in.